NotifLicense verified
State board API + manual fallback
Trust & safety
Verified ODs.
Real contracts.
Money where you can see it.
Optometry is a regulated profession. We treat it like one. Every OD on NotifEyes is license-verified before they apply. Every booking has a written contract. Every dollar moves by rules we publish.
Stripe payments
PCI inherited · we never touch card data
Blind reviews
Both sides write before either reads
No PHI on platform
ODs document in your EHR, not ours
Verification
Who we let on, and how.
- LicenseVerified against the state board database (auto where the API exists, manual queue otherwise). 24-hr SLA.
- IDGovernment photo ID, name-matched to the license record.
- DEAOptional. Displayed on profile if uploaded.
- MalpracticeOptional. Practices can require it as a filter.
- NPIVerified via NPPES at signup.
Profile badge: “License verified · [state] · exp [date]”
- Business licenseVerified at signup.
- AddressMatched against published practice records.
- Payment methodCard on file before the first booking — never charged until an OD shows.
- Owner identityWe know who actually runs the practice.
Profile badge: “Verified practice”
Money
Payments are boring, on purpose.
Held at booking
The flat $10 match fee is authorized on the practice's saved card when the shift books. That's the only money NotifEyes ever touches.
Captured on attendance
The fee is captured only after the practice confirms the OD showed up. No-show — the hold is released, the practice pays nothing.
Wage paid direct
The practice pays the OD's full rate directly — check, direct deposit, Venmo, Zelle. The dashboard tracks owed → paid the whole way.
Refunds policy
Cancel before attendance is confirmed and the fee hold is simply released. Nothing to refund, no one to chase.
No PHI on platform
We never store patient data. ODs chart in your EHR — we just match.
Stripe-handled
Stripe processes the match fee. We never touch raw card data. PCI by inheritance.
Cancellation policy
When plans change — what it costs.
| When | Practice cancels | OD cancels | Shift re-posts? |
|---|---|---|---|
| > 7 days out | No charge · no record | No charge · light record | Yes, normal |
| 2–7 days out | No charge · on the record | No charge · on the record | Yes, urgent flag |
| < 48 hr | No charge · serious record | No charge · serious record | Yes, urgent flag |
| < 4 hr / no-show | No charge · serious record | Suspension review | Auto-urgent + backup push |
Severity thresholds and reliability-record policy are V1 placeholders pending legal + market review before public launch.
Reviews
Honest, because both sides write blind.
The mechanic
Both sides get a review prompt 2 hours after shift completion. Reviews stay hidden from each side until both submit — or 7 days pass, whichever comes first. Then they publish together.
What we rate
- OD ← Practice: overall, on-time, patient care, charting, team fit
- Practice ← OD: overall, clarity, pay, workflow
- Public comment + private feedback (us only)
Disputes
When something's off — what happens.
01
Report
Either side flags within 72 hours of shift end.
02
Pause
Fee capture paused. Both sides invited to comment.
03
Review
Our team reads. Response within 2 business days.
04
Resolve
Fee released or captured, records adjusted — written and recorded.