NotifPrivacy Policy.
Plain-English privacy notice draft. Final version pending legal review. The headings below are the structure we will publish.
1. Who we are
NotifEyes is operated by Second Sight Technologies LLC. This notice explains what we collect, how we use it, and who we share it with. We do not collect or store patient protected health information (PHI).
2. What we collect
Account and contact details (name, email, and — only if you provide it — your phone number); professional credentials for optometrists (license state, number, and expiry, NPI, and any documents you upload such as license, DEA, CPR, or malpractice proof); location data (a practice's address and an optometrist's home ZIP and the watch zones you draw on the map); payment identifiers (a Stripe customer reference — your card details are entered with and held by Stripe, never by us); your profile, messages, bookings, and notification preferences; and standard usage and device data.
3. How we use it
To match optometrists to shifts, verify licenses, send the notifications you opt into (in-app, email, and SMS), authorize and capture the $10 match fee through Stripe, provide support, keep the service secure, and make NotifEyes better. We do not use your data for third-party advertising.
4. SMS / text messaging
We collect your phone number and SMS consent only when you affirmatively opt in to receive text messages from NotifEyes. We use your phone number and SMS consent only to send transactional and account-related NotifEyes messages, including watch-zone shift matches, shift opportunities, application updates, shift confirmations, shift reminders, no-show checks, account updates, and platform notifications.Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe at any time or HELP for help. You may also manage SMS notification preferences in your account settings. Consent to receive SMS messages is not a condition of purchase or use of the NotifEyes platform.NotifEyes does not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. We share SMS-related information only with service providers that help operate NotifEyes, such as Twilio, solely to deliver the messages requested by the user.
5. Who we share with
Only the counterparty on a booking (so a practice and optometrist can coordinate), and the service providers we use to run NotifEyes: Twilio (SMS), Resend (email), Stripe (payments), Mapbox (maps and geocoding), UploadThing (file uploads), Supabase (database hosting), Vercel (application hosting), Sentry (error monitoring), PostHog (product analytics), and Google (if you sign in with Google). Each receives only what it needs to provide its service — none of them receive your data for marketing. We also disclose information where legally required.
6. Cookies
Session, preferences, and analytics cookies. See our Cookie policy and adjust them in Cookie preferences.
7. Retention
Account data: for the lifetime of your account plus up to 7 years for tax and audit purposes. Messages: 3 years. You can ask us to delete your data sooner where the law allows.
8. Your rights
Access, correction, deletion, and portability. Email support@notifeyes.com and we'll help.
9. Security
Data is encrypted in transit and at rest. Card data is handled by Stripe under its PCI compliance — we never store full card numbers. We follow least-privilege access internally.
10. Children
NotifEyes is not for anyone under 18. Optometrists must be licensed adults.
11. International
V1 is US-only. Future markets will be covered in addenda.
12. Changes
We will email you at least 30 days before any material change takes effect.
13. Contact
Questions about your privacy? Email support@notifeyes.com.